About us

The User Story is a usability and UX consultancy based in Norwich. Founded by Tom Haczewski in 2015, The User Story has worked with national clients on improving experiences and designing interfaces. We offer services ranging from user experience and usability, to digital consultancy and interaction development.

We are The User Story

Tom Haczewski - Director, UX Consultant, founder of The User Story

Tom Haczewski

Founder & UX consultant

As a user experience researcher, designer and developer with over 12 years' experience both client- and agency-side, I started The User Story with the goal of helping businesses harness the potential of user centred design. I'm also a dog lover and avid board gamer!

Katie Fisher - User Experience Researcher at The User Story

Katie Fisher

Junior Experience Researcher

Having studied psychology, user experience gives me the opportunity to apply that knowledge. In my spare time, I play video games and search for the best nachos in Norwich.

Olivia Campey - User Experience Designer at The User Story

Olivia Campey

Junior Experience Designer

I am a highly curious designer with a passion for finding those memorable sweet spots that remind me why creativity is so great. I am also completely obsessed with rabbits.

...and we are the office dogs

Holly

Holly

Labrador

I AM SO EXCITED TO SEE YOU FRIEND.

Bodhi

Bodhi

Labradoodle

I am destined to protect all humans from their own sneezes.

Phoebe

Phoebe

Hungarian Vizsla

EVERYTHING IS AWESOME!

Millie

Millie

'Beagle'

I loves rooting through the recycling bin and going out for walkies.

Molly

Molly

Staffie Bulldog cross

I loves cuddling in bed with my hoomins.

So, how can we help?

Let's have a chat about what we can offer to help you reduce development costs, move faster and more agile, and improve your interfaces for your customers and your bottom line.